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Ordering Information
Orders of in stock items, placed by 3 p.m. EST, will be shipped same day. 99%
of the items in our catalog are kept in stock at all times.
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Payment
We accept payment by Master Card, Visa, Discover, American Express, Money
Order or Certified Check. With prior approval, we will accept company checks - 3
trade references required.
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COD Orders
Yes, we ship C.O.D. - which means Cash On Delivery (although UPS no longer
accepts actual cash). The current fee from UPS for C.O.D. deliveries is $7.50.
This fee is in addition to shipping charges. You must be able to receive and
sign for delivery. If a C.O.D. order is returned to us, you remain responsible
for shipping charges. Payment must then be made to cover those charges before
another order can be shipped.
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Shipping and Delivery
Orders are generally shipped by UPS. Most orders are shipped same-day.
Occasionally, but not often, there is a back-order. We will let you know which
items will be delayed and when to expect them. UPS Ground Service is cost
effective and most customers receive 1 to 4 day service. Plan orders
accordingly. If you need an order fast - and 3 day air service is available.
Please call before 3 p.m. EST for same day shipment.
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Schools
Please contact us with your needs. knowledgeable staff will assist you in
choosing right equipment and supplies at attractive prices.
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Prices
Catalog prices are current. However, prices subject to change without notice. We
will notify you at the time of your order if there has been price change.
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Price Matching
Although we price our items aggressively, you on occasion, find a lower price
somewhere else. you prefer to order from us - give us a call - we try to match
the lower price - or beat it - if we Our only requirement is that our competitor
must have the item in stock, ready to ship.
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Return Policy
Our return policy is simple - our goal is satisfaction. Defective items will be
replaced repaired - we will pay shipping both ways. Unwanted items must be in
new and saleable condition, with all original packing. You pay return shipping.
We will refund the purchase price, the shipping cost. As each situation is
unique, us before returning anything.
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