| We pride ourselves on
providing quality products at reasonable prices with
courteous service and knowledgeable advice. We have been
in business since 1981. Most of our customers are
veteran airbrush artist who rely on quick service.
Orders, of in stock items, placed by 3p.m. EST, will be
shipped the same day. 99% of the items in our catalog
are kept in stock at all times.
Payment:
We accept payment by M/C, Visa, Discover, American
Express, money order or certified check. With prior
approval, we will accept company checks (3 trade
references required).
C.O.D Orders:
YES, We ship C.O.D.- which means Cash On Delivery
(although UPS no longer accepts actual cash). The
current fee from UPS for C.O.D. Deliveries is $9.75.
This fee is in addition to shipping charges. You must be
able to receive and sign for delivery. If a C.O.D. Order
is returned to us, you remain responsible for shipping
charges. Payment must then be made to cover those
charges. Payment must then be made to cover those
charges before another order can be shipped.
Shipping & Delivery:
Orders are generally shipped by UPS. Most orders are
shipped same-day. Occasionally, but not often, there is
a back-order. We will let you know which items will be
delayed and when to expect them. UPS Ground Service is
cost-effective and most customers receive 1 to 4 day
service. Plan your orders accordingly. If you need an
order fast- 1,2 and 3 day air service is available.
Please call before 3pm EST for same day shipment.
Schools:
Please contact us with your needs. Our knowledgeable
staff will assist you in choosing the right equipment
and supplies at attractive prices.
Prices:
Catalog prices are current. However, prices are subject
to change without notice. We will notify you at the time
of your order if there has been a price change.
Price Matching:
Although we price our items aggressively, you may on
occasion find a lower price elsewhere. If you prefer to
order from us- give us a call- we will try to match the
lower price- or beat it- if we can. Our only requirement
is that our competitor must have the item in stock,
ready to ship .
Return Policy:
Our return policy is simple- our goal is your
satisfaction. Defective items will be replaced or
repaired- we will pay shipping both ways. Unwanted items
must be in new and resell condition, with all original
packing. You pay return shipping. We will refund the
purchase price, not the shipping cost. As each situation
is unique, call us before returning anything.
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